Frequently Asked Questi
What shipping methods are available?
FREE - 1-3 Day XpressPost Mail Order
How long will it take to get my package from Green Cross?
What are the shipping fees?
What payment methods are accepted?
Can I cancel my order and get a refund after already paying?
We do not offer refunds after payment is accepted. You may cancel your order and your payment amount will be placed on your account as credit, or you may change your order if it hasn’t shipped yet to something of equal value.
How do I send an Interac e-Transfer?
Click This Link To Watch Tutorial
What will happen to my order if I don’t submit payment?
We will hold on to the order for 24hrs. Please let us know if you are waiting to make a payment so that we do not cancel it if you need some time. All of our products come in limited quantities so we can only hold onto an order for 24hrs before having to release it.
Buying with Cryptocurrency?
By popular demand we have activated our crypto payment system. We now accept Bitcoin and Ethereum at market price. For more information please inquire so we can make a note onto your account.
Orders and Returns
Is There a Minimum Order Amount?
How Can I Cancel or Change My Order?
Do I need an account to place an order?
Yes. After you’ve selected your items, Green Cross will require you to register an account before completing your order. This will also make things so much easier for you to track and recall what you've already tried when you order again.
Can I Return a Product?
** Please note returns and exchanges are not available due to covid. We have a no refund or credit policy for mail deliveries.